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Loss assessment: Your partner after damage

Damage caused by fire, water, storm, or burglary? In that case, you will usually deal with your insurer’s loss adjuster. However, as a policyholder, you are also entitled to appoint your own independent loss assessment expert. Troostwijk Loss Assessment represents your interests exclusively. We objectively assess the damage, review the insurer’s report, and guide you through the entire claims process. This ensures a complete and fair assessment of both the damage and the compensation you are entitled to.

Need support with your claim? We assist policyholders, entrepreneurs, and intermediaries throughout the Netherlands.

contra expertise
Troostwijk Contra-Expertise

Loss assessment for all insured damages

  • Fire damage – homes, business premises, inventory, and supplies
  • Water damage – leaks, flooding, burst pipes Storm damage – roofs, facades, glass, installations
  • Burglary damage and vandalism – damage from breaking and entering, stolen goods
  • Business interruption / consequential loss – loss of turnover and additional costs due to downtime
  • Other insurable property damage

Our loss assessment experts are active in all provinces: North Holland, South Holland, Utrecht, North Brabant, Gelderland, Overijssel, Friesland, Groningen, Limburg, Drenthe and Zeeland.

Why Troostwijk Loss Assessment?

Our senior experts have more than twenty years of experience in damage assessment.

We are completely independent and exclusively represent the interests of our policyholders.

With nationwide coverage, we can respond quickly and flexibly to emergencies and complex damage.

Our experts are NIVRE-registered and are professionally assessed annually.

We handle every damage, large or small, with full attention and expert involvement.

We combine technical knowledge with financial analysis to create a complete picture of the damage.

Our approach

1
Damage report and action

You or your intermediary will contact us. We will assess your situation and explain your right to a second opinion.

2
On-site visit

Our loss assessment expert will come to your location, inspect the damage, ask questions and collect all necessary information.

3
Technical and financial damage assessment

We accurately map out the damage: buildings, inventory, goods and any business damage.

4
Coordination with the insurer's expert

We will consult with the insurer's expert on your behalf. Where necessary, we will negotiate the amount of compensation.

5
Clear advice and completion

You'll receive a clear explanation of the damage assessment and the outcome. We'll guide you through the process until your claim is settled.

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Our clients

Read our client case studies below to learn how we make a difference in the recovery process, with a focus on both people and businesses.

Our experts

Read the personal stories of our loss assessment experts in the interviews below.

ASSET Rail

ASSET Rail
ASSET Rail’s headquarters was hit by a devastating fire. The warehouse was completely destroyed. Our counter-experts supported ASSET Rail throughout the entire claims handling process.

aannemersbedrijf hans de boer

Construction company Hans de Boer
In one fell swoop, the workshop of Hans de Boer Construction Company was completely destroyed. Our counter-experts responded with full support, and advocating for their interests.

Contra-expert richard witlox

Expert Richard Witlox
He’s been with the company since 1998 and, over 25 years, has seen a wide variety of buildings, damage, and stories unfold. From fire damage at Centre Parcs to a completely destroyed private club – no two days are the same for Richard.

Nico Weel

Expert Nico Weel
The world of loss assessment is rarely black and white. It’s a profession where empathy and expertise go hand in hand. For Nico, an expert in movable property and business interruption, this is a daily occurrence.

Frequently asked questions about loss assessment

Am I always entitled to my own loss assessment expert?

Yes. As soon as the insurer appoints its own expert, you can also appoint an independent loss assessment expert to act on your behalf.

Is loss assessment expertise always free of charge?

In many cases, the costs are covered by your policy. During the intake, we’ll explain your policy terms and discuss clear cost agreements, so you won’t encounter any surprises. We’re transparent about the costs of our services; read more here.

When do you contact a loss assessment expert?

In the case of larger or complex damages (fire, water damage, storm damage, business interruption) or if you are unsure whether the proposed compensation is correct.

Does Troostwijk work for policyholders or for insurers?

Within our loss assessment expertise services, we work exclusively for policyholders. Your interests are our top priority.

Do you also work with my intermediary or advisor?

Yes, we’d love to. We’ll actively involve your intermediary in the process and work together to create a strong case.

National loss assessment expertise, available 24/7

Damage is never convenient. That’s why our loss assessment experts are available nationwide and 24/7 to assist you in the event of a major disaster. We offer loss assessment expertise throughout the Netherlands and can quickly arrive on-site in the event of serious damage. We work closely with your advisor or intermediary.

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